Terms and conditions
All relevant information
Terms and Conditions
General policies
Check-in time is from 14:00.
Check-out time is by 11:00.
Smoking is not allowed in the apartment, the hallways and the public areas. Smoking is allowed in the dedicated area outside the building.
One child up to 2 years may share their parents room free of charge. A baby cot is available upon request.
Employees of Htel Serviced Apartments or a designated person shall be allowed access to the apartment at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
The apartment and all equipment, utensils, furniture etc. are to be left in a clean and tidy manner upon check-out, failure to do so will result in an additional cleaning charge of €150.
All rates include 9% VAT. Taxes are subject to change without notice according to local law.
Check-out time is by 11:00.
Smoking is not allowed in the apartment, the hallways and the public areas. Smoking is allowed in the dedicated area outside the building.
One child up to 2 years may share their parents room free of charge. A baby cot is available upon request.
Employees of Htel Serviced Apartments or a designated person shall be allowed access to the apartment at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
The apartment and all equipment, utensils, furniture etc. are to be left in a clean and tidy manner upon check-out, failure to do so will result in an additional cleaning charge of €150.
All rates include 9% VAT. Taxes are subject to change without notice according to local law.
Pet Policy
One pet with a maximum weight of 20 kg is permitted to stay in the apartment.
A non-refundable pet charge of €15 per night will apply.
Pets are to be secured in a crate or pet carrier when left unattended in the apartment.
Pets are to be leashed or in a carrier while in the public areas.
Pets are not permitted inside the spa & pool area, fitness center, lounges, laundry room and on any lobby furniture.
Pet owners are responsible for cleaning up after their pet in and around the property at all times, as stipulated by local laws. Failure to do so will result in a fine of € 80.
If the pet’s behavior results in complaints by other guests, the pet owner may be asked to make alternate arrangements for their pet.
Any damage to the apartments or property belongings by the pet will be charged to the guest.
A non-refundable pet charge of €15 per night will apply.
Pets are to be secured in a crate or pet carrier when left unattended in the apartment.
Pets are to be leashed or in a carrier while in the public areas.
Pets are not permitted inside the spa & pool area, fitness center, lounges, laundry room and on any lobby furniture.
Pet owners are responsible for cleaning up after their pet in and around the property at all times, as stipulated by local laws. Failure to do so will result in a fine of € 80.
If the pet’s behavior results in complaints by other guests, the pet owner may be asked to make alternate arrangements for their pet.
Any damage to the apartments or property belongings by the pet will be charged to the guest.
Payment policy
A valid credit card is required at the time of booking. The full payment will be required 7 days prior to arrival.
A secured payment link will be sent to process the payment by credit card or IDEAL. Might the payment not be settled on time by the required due date, Htel Serviced
Apartments reserves the right to cancel the reservation.Payment by bank transfer is possible, contact Htel Serviced Apartments to receive a pro forma invoice for the bank details. We do not send invoices to companies.
A secured payment link will be sent to process the payment by credit card or IDEAL. Might the payment not be settled on time by the required due date, Htel Serviced
Apartments reserves the right to cancel the reservation.Payment by bank transfer is possible, contact Htel Serviced Apartments to receive a pro forma invoice for the bank details. We do not send invoices to companies.
Cancellation policy
You may cancel your booking free of charge up to 7 days prior to the check-in date.
In case of no show or a late cancellation the first 7 nights of your reservation will be charged.
If you made your booking directly, you can cancel your booking by contacting us by email: service@htelapartments.nl If you booked through a third-party, the cancellation will have to go through them.
In case of no show or a late cancellation the first 7 nights of your reservation will be charged.
If you made your booking directly, you can cancel your booking by contacting us by email: service@htelapartments.nl If you booked through a third-party, the cancellation will have to go through them.
Information on the website
The content on the Htel Serviced Apartments’ website is intended for informational purposes only and is subject to change. The content of this website is therefore not legally binding.
Uniform Conditions for the Hotel and Catering Industry (UVH)
The Uniform Conditions for the Hotel and Catering Industry (UVH) apply to all reservations and transactions. The UVH are registered with the Districts Court and the Chamber of Commerce and Industry in The Hague;
In case of discrepancies between The Uniform Conditions for the Hotel and Catering Industry (UVH) and the General Terms & Conditions, the latter shall prevail.
In case of discrepancies between The Uniform Conditions for the Hotel and Catering Industry (UVH) and the General Terms & Conditions, the latter shall prevail.
General terms and conditions and code of conduct WiFi Network
WiFi fiber network by van HTEL Serviced Apartments Laan van de Helende Meesters 421 Amstelveen.
1. Applicability
These terms and conditions apply to the use by any person of the WiFi fiber network to access the Internet via this network.
2. Definitions
Usage:
HTEL Serviced Apartments provides paid WiFi fiber optic network for its tenants for personal and non-business use only
User:
User means any person who accesses the internet by using the HTEL ServicedApartments WiFi network.
Fiberglass /WiFi network HTEL Serviced Apartments:
HTEL Serviced Apartments has one fiber optic line coming in to which all WiFi Access Points are connected from the Ubiquiti brand (UAP AC-Lite). The rooms do not have their own internet line but use the same fiber optic network.
The data traffic via theWiFi network is unencrypted and can be registered (unnoticed) by third parties or otherwise observed or stored.
Take into account when purchasing peripheral equipment such as printer sand scanners because it may not be compatible with our Access Points. We advise tenants to research this when buying peripheral equipment.
It is not possible to use our fiber optic network to purchase services such as Netflix, Amazon Prime or ICT-related services.
Use of IP TV’s is not recommended but is allowed but keep in mind that only one IP address is available to the outside. This can cause a problems if multiple tenants want to use Netflix or other movie services. Movie service providers may see this as fraud/abuse and there is a chance that your movie provider will block the service.
3. Privacy
HTEL Serviced Apartments only processes the data of the User (MAC address and log data) obtained in the context of the use of an Access Point. HTEL Serviced Apartments stores this data in accordance with the applicable legislation in theNetherlands. To the extent that the data is personal data, HTEL ServicedApartments will not store it for longer than is necessary for he Access Points. In Principle, HTEL Serviced Apartments will not supply data to third parties, unless HTEL Serviced Apartments is obliged under applicable legislation to supply data to the appropriate authorities, or if HTEL Serviced Apartments is requested to do so by the police or the authorities, and HTEL Serviced Apartments reasonably believes it has to supply the requested data.
4. General terms and conditions
HTEL Serviced Apartments does not provide support for setting up a connection on third party devices.
Where applicable, the house rules of HTEL Serviced Apartments as set out in the General Terms and Conditions of HTEL Serviced Apartments apply. HTELServiced Apartments is entitled to block access to the internet in appropriate cases.
The use of the WiFi network is based on a fair use policy. This means that there is no fixed limit on the amount of data that can be sent and received. HTEL Serviced Apartments may take action if data traffic is used significantly above the average. HTEL Serviced Apartments reserves the right to block the user’s WiFi connection and/or to temporarily or permanently deny a particular user use, if in the opinion of HTEL Serviced Apartments a user is in breach of these Terms and Conditions or for any other reason.
HTEL Serviced Apartments is not responsible for any claims arising from user activities.
1. Code of Conduct
The user is obliged to abide by the letter of the law regarding copyright. You may not upload anything to the Internet for which you are not sure you own the copyright.
HTEL Serviced Apartments takes no responsibility for the information posted by the user on any server or the internet. A user is solely responsible for the information placed on the server/Internet. The content and meaning of the text and image may under no circumstances be pornographic, discriminatory or otherwise objectionable.
It is strictly forbidden for the user to spread incendiary messages, incite violence, engaging criminal activities and/or other malpractices via the network. When discovered, this will be reported and appropriate measures will be taken.
The user is not allowed to use our WiFi network:
· link a device that responds asa server, or provides services on the internet;
· peer-to-peer connections and streaming data traffic;
· sending spam, such as large amounts of e-mail messages or posting to Newsgroups;
· spread viruses including TrojanHorses, Key Loggers or similar programs;
· send mass e-mails, including sending large quantities of unsolicited e-mail messages to an e-mail address or server with a specific IP address
· distributing material of a(child) pornographic nature, discriminating and/or racist statements;
· stalking or otherwise in appropriately approaching third parties;
· gain unauthorized access to other computers, telephones or computer systems
· infringe the intellectual property rights of third parties
· to make HTEL Serviced Apartments Wifi network available in whole or in part to third parties, or to have it used in any way for the commercial offering of services to third parties.
· Mining of Bitcoins or other digital coins
The tenant declares that HTEL Serviced Apartments will never be held responsible for any possible breakdown of the internet, network and/or loss of data or income due to technical or other malfunctions.
HTEL Serviced Apartments will not be liable for any damages, in the broadest sence, incurred by the user.
In particular, HTEL Serviced Apartments shall not be liable for any damage which is connected with or results from: interruptions or blockage of access to the system or the internet at HTEL Serviced Apartments or third parties, lack of security of the information stored on the systems by the client, acts of other tenants or internet users, changes in log-in procedure, account and email addresses.
The user who contravenes his/her obligations under these general terms and conditions, or code of conduct, shall be liable for all damage suffered by HTEL Serviced Apartments as a result.
HTEL Serviced Apartments reserves the right to change these terms and conditions periodically without prior notice. Please check these terms and conditions set up times for changes.
HTEL Serviced Apartments undertakes to comply with the protection of personal data as set out in the privacy section. By using the HTEL Serviced ApartmentsWiFi service, the user agrees to the above terms and conditions and code of conduct.
Dutch law is applicable to these terms and conditions of use/code of conduct and any disputes that may arise in connection therewith or with the use of the WiFi network of HTEL Serviced Apartments.
1. Applicability
These terms and conditions apply to the use by any person of the WiFi fiber network to access the Internet via this network.
2. Definitions
Usage:
HTEL Serviced Apartments provides paid WiFi fiber optic network for its tenants for personal and non-business use only
User:
User means any person who accesses the internet by using the HTEL ServicedApartments WiFi network.
Fiberglass /WiFi network HTEL Serviced Apartments:
HTEL Serviced Apartments has one fiber optic line coming in to which all WiFi Access Points are connected from the Ubiquiti brand (UAP AC-Lite). The rooms do not have their own internet line but use the same fiber optic network.
The data traffic via theWiFi network is unencrypted and can be registered (unnoticed) by third parties or otherwise observed or stored.
Take into account when purchasing peripheral equipment such as printer sand scanners because it may not be compatible with our Access Points. We advise tenants to research this when buying peripheral equipment.
It is not possible to use our fiber optic network to purchase services such as Netflix, Amazon Prime or ICT-related services.
Use of IP TV’s is not recommended but is allowed but keep in mind that only one IP address is available to the outside. This can cause a problems if multiple tenants want to use Netflix or other movie services. Movie service providers may see this as fraud/abuse and there is a chance that your movie provider will block the service.
3. Privacy
HTEL Serviced Apartments only processes the data of the User (MAC address and log data) obtained in the context of the use of an Access Point. HTEL Serviced Apartments stores this data in accordance with the applicable legislation in theNetherlands. To the extent that the data is personal data, HTEL ServicedApartments will not store it for longer than is necessary for he Access Points. In Principle, HTEL Serviced Apartments will not supply data to third parties, unless HTEL Serviced Apartments is obliged under applicable legislation to supply data to the appropriate authorities, or if HTEL Serviced Apartments is requested to do so by the police or the authorities, and HTEL Serviced Apartments reasonably believes it has to supply the requested data.
4. General terms and conditions
HTEL Serviced Apartments does not provide support for setting up a connection on third party devices.
Where applicable, the house rules of HTEL Serviced Apartments as set out in the General Terms and Conditions of HTEL Serviced Apartments apply. HTELServiced Apartments is entitled to block access to the internet in appropriate cases.
The use of the WiFi network is based on a fair use policy. This means that there is no fixed limit on the amount of data that can be sent and received. HTEL Serviced Apartments may take action if data traffic is used significantly above the average. HTEL Serviced Apartments reserves the right to block the user’s WiFi connection and/or to temporarily or permanently deny a particular user use, if in the opinion of HTEL Serviced Apartments a user is in breach of these Terms and Conditions or for any other reason.
HTEL Serviced Apartments is not responsible for any claims arising from user activities.
1. Code of Conduct
The user is obliged to abide by the letter of the law regarding copyright. You may not upload anything to the Internet for which you are not sure you own the copyright.
HTEL Serviced Apartments takes no responsibility for the information posted by the user on any server or the internet. A user is solely responsible for the information placed on the server/Internet. The content and meaning of the text and image may under no circumstances be pornographic, discriminatory or otherwise objectionable.
It is strictly forbidden for the user to spread incendiary messages, incite violence, engaging criminal activities and/or other malpractices via the network. When discovered, this will be reported and appropriate measures will be taken.
The user is not allowed to use our WiFi network:
· link a device that responds asa server, or provides services on the internet;
· peer-to-peer connections and streaming data traffic;
· sending spam, such as large amounts of e-mail messages or posting to Newsgroups;
· spread viruses including TrojanHorses, Key Loggers or similar programs;
· send mass e-mails, including sending large quantities of unsolicited e-mail messages to an e-mail address or server with a specific IP address
· distributing material of a(child) pornographic nature, discriminating and/or racist statements;
· stalking or otherwise in appropriately approaching third parties;
· gain unauthorized access to other computers, telephones or computer systems
· infringe the intellectual property rights of third parties
· to make HTEL Serviced Apartments Wifi network available in whole or in part to third parties, or to have it used in any way for the commercial offering of services to third parties.
· Mining of Bitcoins or other digital coins
The tenant declares that HTEL Serviced Apartments will never be held responsible for any possible breakdown of the internet, network and/or loss of data or income due to technical or other malfunctions.
HTEL Serviced Apartments will not be liable for any damages, in the broadest sence, incurred by the user.
In particular, HTEL Serviced Apartments shall not be liable for any damage which is connected with or results from: interruptions or blockage of access to the system or the internet at HTEL Serviced Apartments or third parties, lack of security of the information stored on the systems by the client, acts of other tenants or internet users, changes in log-in procedure, account and email addresses.
The user who contravenes his/her obligations under these general terms and conditions, or code of conduct, shall be liable for all damage suffered by HTEL Serviced Apartments as a result.
HTEL Serviced Apartments reserves the right to change these terms and conditions periodically without prior notice. Please check these terms and conditions set up times for changes.
HTEL Serviced Apartments undertakes to comply with the protection of personal data as set out in the privacy section. By using the HTEL Serviced ApartmentsWiFi service, the user agrees to the above terms and conditions and code of conduct.
Dutch law is applicable to these terms and conditions of use/code of conduct and any disputes that may arise in connection therewith or with the use of the WiFi network of HTEL Serviced Apartments.