Vacancy

Front Office Agent

New apartment Htel view bed and workplace

Are you the friendly and familiar face that greets our guests when they return 'home' after a day's work? We are looking for a Front Office Agent who makes guests feel at home at Htel Serviced Apartments from the very first moment.

Besides being the first touchpoint within the overall guest experience, you are also the person they can turn to during their stay with questions, advice and more. Our guests stay between 28 days and six months, allowing you to really bond with them.

Wat will you do?

  • Checking guests in and out.
  • Customer service at the counter, e-mail and telephone.  
  • Light administrative work such as preparing invoices.
  • Processing reservations and cancellations.
  • Ensuring a presentable reception area.
New apartment Htel view bed and workplace
Find your dream home

Who are we looking for?

It goes without saying that you are customer-oriented, sociable and communicative. You enjoy working with people from different cultures and consider it a challenge. In case of complaints or problems, you can think along calmly and solution-focused. Our compact team is committed and motivated, so we are looking for a real team player.

  • Good command of the English language in word and writing. Pre: Dutch.
  • Completed, relevant secondary vocational education (MBO).
  • Flexibility: willing to work alternating shifts (no night shifts).

What can you expect from us?

At Htel Serviced Apartments, you will work with an enthusiastic, driven and diverse team. No day is the same and our guests come from all parts of the world. The great thing about working at Htel is that everyone works together to make the guests feel at home, but there is also plenty of room for development and the occasional social drinks. Htel is part of the real estate organisation Cobraspen Group based in Overveen. We annually organise a summer BBQ, Regatta and a sumptuous Christmas dinner with the entire organisation.

  • Salary indication: up to €3,000 gross (based on 40 hours) depending on education and experience.
  • 12-month contract with intention of a permanent contract
  • Hours to be determined by mutual agreement (at least 24 hours p.w.).
  • Generous travel allowance regardless of distance.
  • Collective health scheme, pension scheme and company fitness scheme.

Something for you?

If you are enthusiastic about the position, please quickly mail your CV with motivation to Sofie Bent at s.bent@htelapartments.com. Also for questions about the position please mail to this address.

About Htel Serviced Apartments

Htel Serviced Apartments offers fully furnished, recently renovated apartments in Amstelveen. The concept is popular among business travellers and expats. At Htel, guests experience the freedom of an apartment with the services of a hotel such as a 24/7 staffed reception, gym, sauna, weekly cleaning and much more.