A safe stay at Htel
health & safety
Your health is our priority
At Htel Serviced Apartments we are aware of the current situation caused by the coronavirus outbreak. The health and safety of our guests and team members are our highest priority. Please be assured that we are doing everything we can to ensure the health and safety of our guests and team members. This page gives our current and future guests an overview of our measures and some frequently asked questions.
Frequently asked questions
All team members have been trained in enhanced hygiene, both within personal hygiene and new cleaning routines. We have increased the frequency of cleaning and disinfecting public spaces.
We have added plexiglass shields at our reception desk to allow separation between our team members and guests.
The sauna, Turkish bath, pool are closed. The gym and laundry area are open.
The following public spaces are closed until further notice:
• Turkish bath
Albert Heijn Supermarket and Jumbo Supermarket also offer grocery delivery.
You can order your groceries online via: Jumbo supermarket and Albert Heijn supermarket.
Most restaurants offer takeaway and delivery. You can order meals, drinks and snacks via www.deliveroo.nl , www.thuisbezorgd.nl and www.ubereats.nl.
At Htel Serviced Apartments a facemask is required when walking through the building and/or visiting public areas. This includes the elevators
You can also send your booking request to: firstname.lastname@example.org
I have booked with Htel Serviced Apartments directly
The cancellation policy is displayed in your booking confirmation. If you would like to cancel your reservation, please contact us via email at email@example.com. Please note that a cancellation penalty will apply in case the free cancellation window has already passed.
I have booked via a travel agent or online booking platform.
The cancellation policy is displayed in your booking confirmation. If you would like to cancel your reservation, please contact your booking provider directly. Please note that a cancellation penalty will apply in case the free cancellation window has already passed.
Telephone: +31 020 426 64 00
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Do not forget to visit our FAQ if you have any questions about Htel and its apartments